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Shipping & Returns


Domestic Shipping Policy

Shipment processing time

All orders are processed within 24 hours from we reciece conformation. Orders are not shipped or delivered on Sundays or holidays. Orders can occasionally be delivered on Saturdays,  depending on your local depot.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates to United Kingdom & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

£50 GBP & over  Royal Mail  Local Next Business day  - Free

Less than £50 GBP  Royal Mail  Local Next business  day £10GBP  Flat Rate

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

CBD IMMACULATE UK LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


CBD IMMACULATE UK LTD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship to the United Kingdom and Republic of Ireland. Flat rate shipping to the Republic of Ireland is £20 GBP.

Return & Exchange Policy

Should you change your mind about an item you have purchased from CBD IMMACULATE UK LTD, you have 14 calendar days from the day after the item is received to let us know you would like to return the item for a refund. Please return the item to us within 14 days in unopened/unused condition and we will issue a full refund. Please allow up to 14 days to receive the refund.

 Items that are faulty or damaged on delivery must be reported to CBD IMMACULATE UK LTD within 30 days of receipt.

Items that have been dispatched incorrectly by CBD IMMACULATE UK LTD will be replaced and a prepaid returns label issued to return incorrectly sent items. .

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